The WORLD UNDER COVID-19

• Can I still shop with SALON AKKAD?

  YES!! Of course! We are always welcome here! We are here for you. Please discover and enjoy.

• Why is my order delayed?

  Though we are up, running and shipping, due to the global health crisis, delays both in packaging and fulfilment will occur, with a diminished staff, in order to maintain social distancing, in our warehouse. Additionally, partner shipping companies are running slow, due to the increase in volume.

  You will receive an email update when your purchase is on its way.

• Do you offer free shipping and returns?

  ALWAYS!!

• Do you ever go on sale?

  Never! This is a one of a kind or limited quantity platform. We never go on sale. This not a sale platform.

• Can I amend, change or cancel my order?

  Of course! You have a two hour window to change your mind!

• What about the safety measures you take of the delivery of my purchase?

  We work hand in hand with our shipping partners, mainly UPS and DHL, to ensure the safest interactions. Contactless deliveries are always recommended.

• Who are your shipping partners? And what measures do they take to protect me?

  We are working with our shipping partners, mainly UPS and DHL to ensure all appropriate health and hygiene standards are very strictly adhered to.

• Can I return my purchase?

  We accept 30 day returns of unused product, based on conditions set in each product page. Please check the product page first, and contact us for returns.

• What does this mean for me?

  We are here to serve you, engage and entertain you. In doing so, we are highly aware that we must ensure your safety, that of our colleagues, employees and partners. Delays in shipping might occur, due to the COVID global crisis.

• When will you be back to business as usual?

  Hopefully soon! We are keeping gage of conditions and promise to return to our anticipated speed of shipping as soon as we can. We want you to get your gorgeous purchases ASAP!